Content Management System

Getting Started - Details

Utilizing UCR's Content Management System - Detailed Notes

Requesting Access / Development / Support for a UCR CMS Web Site


  1. Review the CMS Support Site.
  2. Option A: For a CMS site using OU Campus, website owners fill out the CMS Site Request form.
    Option B: For non-CMS sites (domain name and hosting available on UCR's server), fill out the Vhost request form. Please note that technical support will be limited if not using an OU Campus CMS site. 

    Types of websites accommodated: departmental, administrative, group, conference, lab, and research sites. Personal websites that do not reflect research and teaching at UCR are not permitted.  

    Please note that UCR is transitioning away from Omni Update and will have a new campus website platform solution in Fall 2017. If your site is not urgent, we encourage you to wait until the new platform is available. 
  3. The site request will go through an approval process. C&C will send credentials as necessary and follow up when the site is ready. In person training for OU Campus CMS will then be scheduled. 
  4. Typically, departments will provide the content and edit their own sites after training.
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Designing the Web Site

In general, the initial CMS support meeting will focus on four topics as follows:

  1. Design of the new CMS site. C&C has prepared several templates for departmental use (these templates use campus design standards, graphics, fonts, etc.). 

  2. Create a Migration Plan and Timeline. C&C and the department will create a migration plan and timeline, if necessary. This migration plan will consider departmental resources, C&C resources, migration of existing content, creation of new departmental content, and other issues / milestones relating to developing and deploying the CMS web site. C&C's involvement for migration is based on availability. 

  3. Finalize Participants and Dialog on Training. C&C and the department will finalize the list of various departmental participants and stakeholders (e.g. providers, publishers, etc.) as well as associated training required for each participant.

  4. Go live. This typically means the site will either be moved to a production URL or a robots.txt file will be altered to allow crawling. 

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Obtaining Training for the UCR CMS Content Providers, Content Publishers, and (if applicable) Super Editors

There are various roles and permissions within the CMS. The basic ones are below:

  • Content Provider - Content Providers may create and edit pages within the CMS and submit content to a Content Publisher for approval.
  • Content Publisher - Content Publisher have the same capabilities as Providers, but in addition may approve and publish content to the web.
  • Super Editor - Super Editors have more access to content in the CMS than Providers and Publishers. In addition to the abilities above, Super Editors may (for example) edit HTML code as required.

In addition to online tutorials, C&C will host face-to-face training sessions. These will be scheduled as needed and be held at the C&C Training Room. 

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Publishing the New CMS enabled Web Site

After all content has been migrated (or updated and migrated) to the new CMS enabled web site, the new CMS site will be published and the old (non-CMS site) will be retired.

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More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Department Information

Content Management System Support
Computing & Communications Building

Tel: (951) 827-4741
E-mail: bearhelp@ucr.edu